Warranty

12-Month Metal Bat Warranty

Visit WARRANTY.MARUCCISPORTS.COM to register your Marucci Bat using the 11-digit unique identification codefound towards the middle of the bat.

Bats must be registered to be eligible for warranty.

For questions please contact WARRANTY@MARUCCISPORTS.COM

WARRANTY/REFUND/EXCHANGE TERMS & CONDITIONS

Customized bats, including any wood, may not be returned or exchanged.
***All Marucci aluminum and composite bats must be registered at WARRANTY.MARUCCISPORTS.COM using the unique identification code that can be found permanently on the bat to be approved for the 12-month warranty. Once registered, customers will have access to the official Marucci Return Authorization Form.

Aluminum and Composite Bat Warranty

Marucci provides the original purchaser a one-time replacement within 12 months of the original date of purchase under the following conditions:

1. The bat is accompanied by the original receipt (proof of purchase).
2. The bat was purchased from an authorized Marucci Dealer. We do not warranty any product purchased from or through a third party including, but not limited to, Craigslist, eBay and other non-authorized retailers.
3. The bat broke as a result of a manufacturer’s defect during normal use.

CATX Smart Warranty

Marucci provides customers with a one-time replacement within 6 months from the date of purchase. To qualify for warranty service, you must be the original bat owner and provide proof of purchase from an authorized Marucci dealer. We do not warranty any product purchased from or through a third party, including but not limited to Craigslist, eBay and other non-authorized retailers. The warranty covers severe dents resulting from normal use and structural cracks resulting from normal use. For help or support with the app or sensor contact the Diamond Kinetics customer support team via in-app chat or email support@diamondkinetics.com

Marucci Warranty covers manufacturer’s defects resulting from normal use including:

• Cracking
• Severe denting (Note: Minor flat spots & small indentations are normal under certain instances and will be reviewed by our professional staff to assess if such damage warrants a replacement)
• Detached endcaps or knobs
• Loose particles inside of barrels

Proper Bat Care Guidelines

Marucci bats are high-performance products. The lifespan of these high-performance products depends on the amount of use and care given to each bat. We suggest the following for proper care and use:

• Bats are used with leather covered baseballs and softballs only. Using weighted or non-traditional baseballs or softballs can and will damage certain bats voiding any warranty.
• Bats should be for personal use only. Bats used by multiple participants can and will decrease the lifespan of the bat.
• Bats should not be used in weather resulting in temperatures below 60°F (15°C). Temperatures below this range make balls harder than normal and therefore can increase damage to bats.
• Throwing of bats or hitting of bats against objects such as cleats, rocks, or anything besides leather covered balls will damage bats and decrease its lifespan. This can also cause premature damage to the bat resulting in an increase in damage potential.
• To clean your bats, use water and mild soap. Do not use any type of chemicals for cleaning as they can damage the finish, cosmetics, and integrity of certain components.

Marucci Warranty does not cover:

• Bats that have not been registered using the unique identification code located on each bat
• Bats that have a unique identification code that have been removed and/or non-readable
• Bats that have been abused, altered, or mistreated due to improper care, accidents, misuse, overuse or negligence
• Bats that have been used in commercial batting cages
• Bats that have been used in temperatures below 60°F(15°C)
• Bats purchased from non-authorized Marucci Dealers
• Bats not submitted by the original purchaser
• Clearance bats priced/bought under $50
• Bats that have been hit by objects other than leather covered baseballs such as cleats and/or rocks. If marks on bats submitted match that of cleats and/or rocks, warranty will be void and will be considered “abused”
• Grips, decals, or stickers

Note: Our warranty is not transferable and does not cover grips, abuse, misuse, bats used in commercial cages, altered bats or any bat that has been damaged due to improper care, accidents, misuse, overuse or negligence.

Requirement of Tender: As a condition of any warranty claim, the bat and a valid receipt from an authorized Marucci dealer are tendered to Marucci at the address listed below. Warranties will not be honored unless the bat and receipt are tendered. All products returned under warranty will be reviewed by our qualified staff. If it is determined that your bat is covered under warranty, Marucci will send you either a repaired or replacement bat of the same model and size. We reserve the right to perform testing to determine if the bat meets warranty requirements and/or to refuse warranty service to any person who, in the judgment of Marucci, abuses the Marucci product and/or warranty policy. Marucci also reserves the right to substitute a similar product as a replacement, if necessary.

PLEASE DO NOT RETURN YOUR BAT TO A RETAILER (Manufacturer’s Warranty)

Sole & Exclusive Warranty: The warranty provided herein is the sole and exclusive warranty provided for Marucci non-wood bats. Marucci disclaims and the purchaser waives all other express or implied warranties including but not limited to the warranty against redhibitory vices and hidden defects, the warranty that the product is fit for its intended purpose and the warranty that the product is of a specific kind or quality.

BBCOR and Other Certifications: Any marking, graphic or sticker applied to a Marucci bat indicating that it is BBCOR certified or compliant or that the bat has obtained some other certification or approval from a third party shall only constitute a representation that the bat was so certified or approved at the time of purchase and not at any later time. Should a bat that was certified or approved at the time of purchase subsequently lose that certification or approval, Marucci may or may not, at its sole option, develop a program for retrofitting, repairing or replacing the bat and/or providing a voucher to be applied toward purchases of Marucci products. In such cases, the remedies provided under the program shall be the sole and exclusive remedies available to affected bat owners.

Sole & Exclusive Remedy: The remedies provided herein, repair or replacement, are the sole remedies available and purchaser waives all other remedies including but not limited to recovery of consequential damages, attorney’s fees and legal expenses. In the event of legal proceeding or arbitration, purchaser agrees that any monetary recovery will be limited to the purchase price of the bat.

Dispute Resolution: In the event that any dispute regarding any condition of a Marucci bat or any warranty claim cannot be resolved, purchaser and Marucci agree that the dispute shall be subject to binding arbitration in Baton Rouge, Louisiana, and that Louisiana law shall be applicable to the resolution of the dispute.

Exchanges (non-wood bats): If you purchased your bat at maruccisports.com, you may exchange your bat within 90 days from the date of purchase. Bats must be new, unused, in their original packaging, and include proof of purchase. Marucci will not exchange any engraved or used bats. If the customer wishes to exchange the bat for a different priced bat, the customer will either pay or be refunded the difference in price between the two bats. Replacement product on exchanges will be shipped within 7 business days.

Returns (non-wood bats): If you purchased your bat at maruccisports.com, you may return your bat within 30 days from the date of purchase. Bats must be new, unused, in their original packaging and include proof of purchase. For qualifying returns, Marucci will issue a refund to your credit card within 2 business days from the date we process your return. Refunds will not include the original shipping and handling costs and will be subject to a $9.99 restocking fee.

HOW TO RETURN AND SEND YOUR BAT TO MARUCCI:

Review the Terms & Conditions.

Complete the Aluminum and Composite Bat Registration using your bat’s unique identification code at WARRANTY.MARUCCISPORTS.COM.

In the event that you need to submit a warranty claim please complete the Return Authorization Form that can be found after you register your bat.

Return your Marucci bat, along with original proof of purchase and a copy of the Return Authorization Form, by prepaid carrier to:

Notes: Bats returned with non-matching unique identification codes on the actual bat and original registration will not be warrantied. The unique identification codes on the bat returned must match the unique identification code on the original registration exactly. Bats returned without Original Proof of Purchase will not be warrantied.

If you have additional questions or concerns, you may contact us at WARRANTY@MARUCCISPORTS.COM.

Wood Bat Warranty

Marucci Sports offers a one-time 30-day warranty on all Pro Model and Custom Pro Wood Bats. The warranty is included with purchase of bats from maruccisports.com. If bats are purchased elsewhere, you must register your bat here within 7 days of purchase. You do not need to register bats purchased from maruccisports.com.