Warranty

Please ensure that you have read and understand all requirements of the Marucci Sports Warranty policy prior to starting a claim. To begin a warranty claim, click on the appropriate link below:
  1. Submit a Wood Bat Warranty Claim
  2. Submit a Metal or Composite Bat Warranty Claim
Please note that the Marucci Sports Warranty Policy is applicable to Metal and Wood bats only.

Aluminum/Composite Bats Warranty Terms & Conditions

Marucci provides the original purchaser a one-time replacement within 12 months of the original date of purchase under the following conditions:

  1. You are the original bat owner.
  2. Bat is accompanied by the original receipt (proof of purchase).
  3. The bat was purchased from an authorized Marucci Dealer. We do not warranty any product(s) purchased from or through a third party including, but not limited to, Craigslist, eBay and other non-authorized retailers.
  4. The bat broke as a result of a manufacturer's defect during normal use.

Marucci provides the original purchaser a one-time replacement within 6 months of the original date of purchase under the following conditions:

  1. You are the original bat owner.
  2. Bat is accompanied by the original receipt (proof of purchase).
  3. The bat was purchased from an authorized Marucci Dealer. We do not warranty any product(s) purchased from or through a third party including, but not limited to, Craigslist, eBay and other non-authorized retailers.
  4. For help or support with the app or sensor contact the Diamond Kinetics customer support team via in-app chat or email support@diamondkinetics.com.

The serial number will be 11-digits starting with the letter "M", found towards the middle of the bat. See examples below:

Serial Number Example 1
Serial Number Example 2

If your bat does not have a visible serial number, contact Marucci Customer Support at info@maruccisports.com.

Note: Bats returned with non-matching serial numbers on the actual bat and original registration will not be warrantied. The serial number on the bat returned must match the serial number on the original registration exactly. Bats returned without Original Proof of Purchase will not be warrantied.

  • Structural cracks resulting from normal use
  • Severe denting resulting from normal use (Note: Minor flat spots & small indentations are normal under certain instances and will be reviewed by our professional staff to assess if such damage warrants a replacement)
  • Detached endcaps or knobs
  • Loose particles inside of barrels
  • Any bat that has already utilized the one-time warranty
  • Bats that have a serial number that has been removed and/or non-readable
  • Bats that have been abused, altered, or mistreated due to improper care, accidents, misuse, overuse or negligence
  • Bats that have been used in commercial batting cages
  • Bats that have been used in temperatures below 60°F(15°C)
  • Bats purchased from non-authorized Marucci Dealers
  • Bats not submitted by the original purchaser
  • Clearance and demo bats
  • Bats that have been hit by objects other than leather covered baseballs such as cleats and/or rocks. If marks on bats submitted match that of cleats and/or rocks, warranty will be void and will be considered "abused"
  • Grips, decals, or stickers
  • SSUSA Slowpitch bats

Marucci bats are high-performance products. The lifespan of these high-performance products depends on the amount of use and care given to each bat. We suggest the following for proper care and use:

  • Bats are used with leather covered baseballs and softballs only. Using weighted or non-traditional baseballs or softballs can and will damage certain bats voiding any warranty.
  • Bats should be for personal use only. Bats used by multiple participants can and will decrease the lifespan of the bat.
  • Bats should not be used in weather resulting in temperatures below 60°F (15°C). Temperatures below this range make balls harder than normal and therefore can increase damage to bats.
  • Throwing of bats or hitting of bats against objects such as cleats, rocks, or anything besides leather covered balls will damage bats and decrease their lifespan. This can also cause premature damage to the bat resulting in an increase in damage potential.
  • To clean your bats, use water and mild soap. Do not use any type of chemicals for cleaning as they can damage the finish, cosmetics, and integrity of certain components.

NOTE: Our warranty is not transferable and does not cover grips, abuse, misuse, bats used in commercial cages, altered bats or any bat that has been damaged due to improper care, accidents, misuse, overuse or negligence.

All products submitted under warranty will be reviewed by our qualified staff. If it is determined that your bat is covered under warranty, Marucci will send you a replacement bat of the same model and size. We reserve the right to perform testing to determine if the bat meets warranty requirements and/or to refuse warranty service to any person who, in the judgment of Marucci, abuses the Marucci product and/or warranty policy. Marucci also reserves the right to substitute a similar product as a replacement, if necessary.

PLEASE DO NOT RETURN YOUR BAT TO A RETAILER (Manufacturer's Warranty)

The warranty provided herein is the sole and exclusive warranty provided for Marucci non-wood bats. Marucci disclaims and the purchaser waives all other express or implied warranties including but not limited to the warranty against redhibitory vices and hidden defects, the warranty that the product is fit for its intended purpose and the warranty that the product is of a specific kind or quality.

Any marking, graphic or sticker applied to a Marucci bat indicating that it is BBCOR certified or compliant or that the bat has obtained some other certification or approval from a third party shall only constitute a representation that the bat was so certified or approved at the time of purchase and not at any later time. Should a bat that was certified or approved at the time of purchase subsequently lose that certification or approval, Marucci may or may not, at its sole option, develop a program for retrofitting, repairing or replacing the bat and/or providing a voucher to be applied toward purchases of Marucci products. In such cases, the remedies provided under the program shall be the sole and exclusive remedies available to affected bat owners.

The remedies provided herein, repair or replacement, are the sole remedies available and purchaser waives all other remedies including but not limited to recovery of consequential damages, attorney's fees and legal expenses. In the event of legal proceeding or arbitration, purchaser agrees that any monetary recovery will be limited to the purchase price of the bat.

In the event that any dispute regarding any condition of a Marucci bat or any warranty claim cannot be resolved, purchaser and Marucci agree that the dispute shall be subject to binding arbitration in Baton Rouge, Louisiana, and that Louisiana law shall be applicable to the resolution of the dispute.

Wood Bats Warranty Terms & Conditions

Marucci provides the original purchaser a one-time 30-day warranty on all Pro Model and Custom Pro wood bats, and a 60-day warranty on all Pro-Exclusive wood bats under the following conditions:

  1. You are the original bat owner.
  2. Bat is accompanied by the original receipt (proof of purchase).
  3. The bat was purchased from an authorized Marucci Dealer. We do not warranty any product(s) purchased from or through a third party including, but not limited to, Craigslist, eBay and other non-authorized retailers.
  4. The bat broke as a result of a manufacturer's defect during normal use.
  • Structural cracks resulting from normal use
  • Severe denting resulting from normal use (Note: Minor flat spots & small indentations are normal under certain instances and will be reviewed by our professional staff to assess if such damage warrants a replacement)
  • Any bat that has already utilized the one-time warranty
  • Bats that have been abused, altered, or mistreated due to improper care, accidents, misuse, overuse or negligence
  • Bats that have been used in commercial batting cages
  • Bats purchased from non-authorized Marucci Dealers
  • Bats not submitted by the original purchaser
  • Clearance and demo bats
  • Bats that have been hit by objects other than leather covered baseballs such as cleats and/or rocks. If marks on bats submitted match that of cleats and/or rocks, warranty will be void and will be considered "abused"
  • Grips, decals, or stickers
  • Pro-cut and Gamer bats

Marucci bats are high-performance products. The lifespan of these high-performance products depends on the amount of use and care given to each bat. We suggest the following for proper care and use:

  • Bats are used with leather covered baseballs and softballs only. Using weighted or non-traditional baseballs or softballs can and will damage certain bats voiding any warranty.
  • Bats should be for personal use only. Bats used by multiple participants can and will decrease the lifespan of the bat.
  • Throwing of bats or hitting of bats against objects such as cleats, rocks, or anything besides leather covered balls will damage bats and decrease their lifespan. This can also cause premature damage to the bat resulting in an increase in damage potential.
  • To clean your bats, use water and mild soap. Do not use any type of chemicals for cleaning as they can damage the finish, cosmetics, and integrity of certain components.

NOTE: Our warranty is not transferable and does not cover grips, abuse, misuse, bats used in commercial cages, altered bats or any bat that has been damaged due to improper care, accidents, misuse, overuse or negligence.

All products submitted under warranty will be reviewed by our qualified staff. If it is determined that your bat is covered under warranty, Marucci will send you a replacement bat of the same model and size. We reserve the right to perform testing to determine if the bat meets warranty requirements and/or to refuse warranty service to any person who, in the judgment of Marucci, abuses the Marucci product and/or warranty policy. Marucci also reserves the right to substitute a similar product as a replacement, if necessary.

PLEASE DO NOT RETURN YOUR BAT TO A RETAILER (Manufacturer's Warranty)

The warranty provided herein is the sole and exclusive warranty provided for Marucci wood bats. Marucci disclaims and the purchaser waives all other express or implied warranties including but not limited to the warranty against redhibitory vices and hidden defects, the warranty that the product is fit for its intended purpose and the warranty that the product is of a specific kind or quality.

The remedies provided herein, repair or replacement, are the sole remedies available and purchaser waives all other remedies including but not limited to recovery of consequential damages, attorney's fees and legal expenses. In the event of legal proceeding or arbitration, purchaser agrees that any monetary recovery will be limited to the purchase price of the bat.

In the event that any dispute regarding any condition of a Marucci bat or any warranty claim cannot be resolved, purchaser and Marucci agree that the dispute shall be subject to binding arbitration in Baton Rouge, Louisiana, and that Louisiana law shall be applicable to the resolution of the dispute.

Apparel and Accessories Warranty Terms & Conditions

Apparel, accessories, and other non-bat products are NOT covered under warranty.

If you have additional questions or need further assistance, please contact our team at info@maruccisports.com or give us a call us at (225) 291-2552.